Outage in Edgenuity

Edgenuity Courseware 504 Errors

Resolved Minor
June 25, 2021 - Started about 4 years ago - Lasted 9 months
Official incident page

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Outage Details

The Edgenuity Courseware platform is currently in a degraded state. Students may have difficulty logging into the platform or accessing the school activities. Educators may have difficulty logging into the platform or navigating into sections of courseware. Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 06/25/2021 06:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 years ago - at 06/25/2021 04:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 4 years ago - at 06/25/2021 03:55PM

The issue has been identified and a fix is being implemented.

MONITORING about 4 years ago - at 06/25/2021 03:05PM

Our Operations team is investigating the issue previously reported on the Courseware platform and will provide an update as soon as possible.

MONITORING about 4 years ago - at 06/25/2021 02:29PM

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.

INVESTIGATING about 4 years ago - at 06/25/2021 01:39PM

The Edgenuity Courseware platform is currently in a degraded state.

Students may have difficulty logging into the platform or accessing the school activities.

Educators may have difficulty logging into the platform or navigating into sections of courseware.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.

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