Outage in Edgenuity

Global AWS Outage Impacting Multiple Products and Features

Resolved Major
October 20, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions. We are monitoring the situation closely and will post updates here if anything changes. Thank you for your patience as we navigate this broader cloud infrastructure issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 10/21/2025 12:09AM

We have confirmed with our third-party vendors that all systems are operating normally. Users may now resume activities without issue.

INVESTIGATING 1 day ago - at 10/20/2025 04:44PM

We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions.

We are monitoring the situation closely and will post updates here if anything changes.

Thank you for your patience as we navigate this broader cloud infrastructure issue.

Latest Edgenuity outages

Twig Science unable to load site - 1 day ago
ClassLink SSO experiencing issues - 1 day ago
Clever SSO experiencing issues - 6 days ago
Imagine Learning Classroom - Educators Experiencing Wiki Access and Content Issues - 7 days ago
Traverse - Some Courses Do Not Present for Teachers - 14 days ago

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