Outage in Edgenuity

Global AWS Outage Impacting Multiple Products and Features

Resolved Major

October 20, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions. We are monitoring the situation closely and will post updates here if anything changes. Thank you for your patience as we navigate this broader cloud infrastructure issue.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/21/2025 12:09AM

We have confirmed with our third-party vendors that all systems are operating normally. Users may now resume activities without issue.

INVESTIGATING 5 months ago - at 10/20/2025 04:44PM

We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions.

We are monitoring the situation closely and will post updates here if anything changes.

Thank you for your patience as we navigate this broader cloud infrastructure issue.

Latest Edgenuity outages

Imagine Learning Classroom - Issues Logging In and Using Applications - 1 day ago

Imagine Edgenuity - Some Users Cannot Log In - 8 days ago

Imagine EdgeEX - Students and Educators in EdgeEX will experience errors when accessing EdgeEX content - 15 days ago

Imagine Edgenuity - Some Activities Not Loading - 20 days ago

Clever via SAML SSO Experiencing Issues - 28 days ago

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