Outage in Elastic Cloud

Customers having connectivity issues with Kibana.

Resolved Minor
October 23, 2023 - Started 7 months ago - Lasted about 17 hours
Official incident page

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Outage Details

A few customers are having issues with connecting to Kibana. Customers may experience errors attempting to login. We're currently investigating this issue and will provide a further update over the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/24/2023 12:49PM

Currently, no Kibana instances are affected by this incident across our fleet.
This incident has been resolved.

MONITORING 7 months ago - at 10/24/2023 12:04PM

The team has applied a patch to mitigate the connectivity issue. Affected deployments returned to a healthy state.

We are currently monitoring the situation.

IDENTIFIED 7 months ago - at 10/24/2023 10:08AM

The team remains working on patching the affected hosts, impacting a small subset of Kibana instances hosted in Azure regions.

We will update this issue over the next hour.

IDENTIFIED 7 months ago - at 10/24/2023 09:10AM

The team remains working on patching the affected hosts, impacting a small subset of Kibana instances hosted in Azure regions.

We will update this issue over the next hour.

IDENTIFIED 7 months ago - at 10/24/2023 12:04AM

We've identified why some deployments may be unable to connect to Kibana.

We're currently working on patching the affected hosts.

We'll update this issue when patching is complete.

INVESTIGATING 7 months ago - at 10/23/2023 07:47PM

A few customers are having issues with connecting to Kibana. Customers may experience errors attempting to login.

We're currently investigating this issue and will provide a further update over the next hour.

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