Outage in Elastic Cloud
Customers unable to sign up for Elastic Cloud through AWS Marketplace
Resolved Major
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Outage Details
Components affected
Elastic Cloud AWS MarketplaceLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have deployed a fix for this issue and customers are once again able to sign up / activate subscriptions via the AWS Marketplace.
Our team has identified the issue and are currently working on a fix. Our next update will be in 1 hour, or sooner if there is a change in status.
Our team is continuing to investigate this issue. Our next update will be within 1 hour or sooner if the status changes.
We are currently investigating an issue with users being unable to sign up and/or activate subscriptions via the AWS Marketplace. We apologize for the inconvenience and will have another update within the next 60 minutes.
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