Outage in ExpandShare

High Traffic Load Incident - Working on Resolution

Resolved Minor
July 27, 2023 - Started 9 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently experiencing heavy traffic load on our servers which may result in slower response times or minor disruption in our services. Our team is aware of the issue and actively working on a solution. We appreciate your patience and understanding as we strive to resolve this as soon as possible. Thank you for your continued support.
Components affected
ExpandShare App Server ExpandShare Backend Services
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/28/2023 01:19PM

We have implemented several updates to address the increased load on our servers. We will continue to monitor today to make sure that we have fully addressed this issue.

Thank you for your continued support.

MONITORING 9 months ago - at 07/28/2023 01:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 07/27/2023 06:40PM

We have deployed additional resources to address the increased load. All systems are fully operational now.

We will continue to monitor performance.

INVESTIGATING 9 months ago - at 07/27/2023 06:19PM

We are currently experiencing heavy traffic load on our servers which may result in slower response times or minor disruption in our services. Our team is aware of the issue and actively working on a solution. We appreciate your patience and understanding as we strive to resolve this as soon as possible.

Thank you for your continued support.

Latest ExpandShare outages

Intermittent connection with our email service provider Mailgun - about 1 year ago
Backend Services Outage - almost 2 years ago

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