INC. 59980 - Degradation to FPS RT - Direct and SEPA Instant service

We can confirm service has remained at normal processing standards and no further degradation has been seen since 14:43 BST.

We continue to monitor the service overnight to ensure appropriate mitigation is in place.

We can confirm service has returned to normal processing and no further degradation has been seen since 14:43 BST.

We continue to monitor the service to ensure appropriate mitigation is in place.

Form3 are investigating a performance degradation to the FPS RT - Direct and SEPA Instant service.

Admissions are currently processing as expected but some admissions did fail as a result of an outage from our vendor.

Submissions are not affected.

We have isolated the issue to the FPS RT - Direct and SEPA Instant service causing a degradation to accessing the service.

We are working with our 3rd Party Provider to resolve the issue as quickly as possible.

We will post an update at 16:00 BST unless there is further information to share before this time.