Outage in Framer

Some sites don't load correctly

Resolved Minor
February 27, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're seeing that some sites are not rendering correctly. We're currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/27/2024 11:37AM

The fix has fully rolled out, and we've confirmed it solves the rendering issue for the subset of affected sites.

IDENTIFIED 2 months ago - at 02/27/2024 11:16AM

We're rolling out a fix to mitigate the issue.

INVESTIGATING 2 months ago - at 02/27/2024 10:29AM

We have found the root cause which was related to our gzip compression, which only affected a small subset of sites because most browsers use brotli compression.

Proxied sites (especially CloudFlare) were also mostly affected because they default to gzip.

INVESTIGATING 2 months ago - at 02/27/2024 09:48AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/27/2024 09:47AM

We're seeing that some sites are not rendering correctly.

We're currently investigating the issue.

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