Outage in Gatsby Cloud

Certain Customers Experiencing Intermittent Build Timeouts

Resolved Major
August 07, 2023 - Started 9 months ago - Lasted 1 day
Official incident page

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Outage Details

We're seeing multiple instances of builds intermittently timing out and failing with `500` errors. We're currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/08/2023 08:28PM

We have confirmed this incident to be resolved, and the 500 errors to be fully mitigated across each impacted site.

MONITORING 9 months ago - at 08/08/2023 03:52PM

Our logging confirms there to be a reduced rate of 500 errors across impacted sites. We're continuing to work to identify the root cause and monitor for any further issues.

INVESTIGATING 9 months ago - at 08/08/2023 12:07PM

We are continuing to investigate the cause of this issue, and working with our upstream vendors to implement a solution as quickly as possible.

INVESTIGATING 9 months ago - at 08/07/2023 01:21PM

We're seeing multiple instances of builds intermittently timing out and failing with `500` errors. We're currently investigating this issue.

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