Outage in Go1

Intermittent loading issues

Resolved Major
July 18, 2023 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing intermittent loading issues throughout our Go1 portals. If you run into this issue, please wait and a moment and try refreshing the page as this may resolve the issue. Our team are looking into the root cause of this incident now.
Components affected
Go1
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/18/2023 01:37AM

We have been able to fully resolve the intermittent loading issues. Everything is now working as expected.

INVESTIGATING 10 months ago - at 07/18/2023 12:40AM

We are currently experiencing intermittent loading issues throughout our Go1 portals. If you run into this issue, please wait and a moment and try refreshing the page as this may resolve the issue.

Our team are looking into the root cause of this incident now.

Latest Go1 outages

User services are down -> Account updates not reflecting in reports - about 2 months ago
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Global Access and Login Issue - 3 months ago
Admins and Learners are unable to login to their portals - 8 months ago
Unable to login to portals - 11 months ago

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