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Resolved Minor Delays in reporting data
We are currently investigating the cause of the delays regarding reporting data. This status will be updated as we progress through this incident. Please note: No data has been lost, reports are just currently slower to surface.
Resolved Minor Intermittent errors on the Go1 platform
We are aware of some users seeing intermittent errors on the Go1 platform. The team is investigating the cause of these errors.
Resolved Minor Portal usage and login instability
We are currently investigating an incident causing general login and portal instability issues. We will update this status page as we progress.
Resolved Minor Groups pages currently not available
We are currently investigating the cause of our Explore and Groups pages not working. We will be posting updates as we progress through this issue.
Resolved Minor Completions not updating in 3rd party LMS
We are aware of an issue where the enrolment completion status is not accurately reflected in a 3rd party LMS. We have identified the cause of this issue and the development of a solution is currently our top priority. We expect to provide a further progress update on Tuesday, May 4, 2021 In most cases, this issue can be resolved if the affected user re-enters the course at least 10 minutes after completion. This will trigger an update process which will correct the enrolment status for the course. If you encounter a situation where this action does not resolve the issue, please contact Go1 Support for further assistance.
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Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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