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Outage in Go1

Go1 portal login and Aunthentication issues

Resolved Major
May 07, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We found issues with login and loading the Go1 system. We are currently investigating the problems in our platform.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/08/2026 05:24AM

We are glad to inform that the issue has been resolved now. We found the cause of this temporary disruption and have fixed the root of the issue.
Apologies for any inconvenience caused.

MONITORING 1 day ago - at 05/08/2026 03:55AM

A fix has been implemented and we're currently monitoring the results. We should start seeing the services back to normal as expected.

IDENTIFIED 1 day ago - at 05/08/2026 03:41AM

The issue has been identified. A fix is currently being worked on and will be implemented.

INVESTIGATING 1 day ago - at 05/08/2026 03:39AM

We found issues with login and loading the Go1 system. We are currently investigating the problems in our platform.

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