Outage in Go1
Go1 portal login ( SSO error )
Resolved MajorIncident Report
We found issues with login due to SSO errors. We are currently investigating the problems in our platform.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/11/2026 01:32PM
The intermittent single sign-on login failures caused by a scaling issue in our authentication service between 22:06 and 22:37 AEST are resolved. The service automatically recovered at 22:37 AEST, and all sign-on attempts have been succeeding since. We are tuning the autoscaler to help prevent recurrence.
IDENTIFIED
5 days ago - at 05/11/2026 01:00PM
We are continuing to work on a fix for this issue.
IDENTIFIED
6 days ago - at 05/11/2026 12:51PM
We found issues with login due to SSO errors. We are currently investigating the problems in our platform.
Latest Go1 outages
Go1 portal login and Aunthentication issues - 9 days ago
Go1 service disruptions - about 1 month ago
Go1 Portal access and a partner access token issue - about 1 month ago
Go1 Authentication Server experienced a brief connection outage - about 1 month ago
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