Outage in GoGuardian

GoGuardian Teacher Chat Degraded Performance

Resolved Minor
May 16, 2023 - Started 12 months ago - Lasted 1 day
Official incident page

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Outage Details

We've identified some degraded performance within our GoGuardian Teacher Chat functionality from 11:00 to 11:20AM EDT (8:00 AM to 8:20 AM PDT). We will continue to monitor the situation, and apologize for any trouble caused by this issue.
Components affected
GoGuardian Teacher: Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/17/2023 08:30PM

After monitoring the situation closely for 24 hours we have not seen any continued degraded performance. We will continue to investigate and implement fixes as needed, but in the meantime the issue is resolved. We apologize for any trouble caused by this issue.

MONITORING 12 months ago - at 05/16/2023 03:52PM

We've identified some degraded performance within our GoGuardian Teacher Chat functionality from 11:00 to 11:20AM EDT (8:00 AM to 8:20 AM PDT). We will continue to monitor the situation, and apologize for any trouble caused by this issue.

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