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We continuously monitor the official GoGuardian status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GoGuardian outages.
Minor Resolved · 8 days ago · lasted about 2 hours
Organization Management Degraded Performance
We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:30 am Eastern time (6:30 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.
Minor Resolved · 17 days ago · lasted about 1 hour
We are currently investigating an issue in GoGuardian Fleet preventing some force syncs from working as expected. We apologize for any trouble this may cause.
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Minor Resolved · started 4 months ago
GoGuardian Teacher Classlink Integration Outage
On Thursday December 8, 2022 ClassLink pushed out an update to Roster Server. This update has caused student information to not be properly integrated for some Classlink integrated organizations. GoGuardian Teacher classrooms created via Classlink will not have any students enrolled during this time. Classlink is working on pushing out an update by the end of the day today. If your organization does not use Classlink integrations, no functionality should be impacted by this issue. We are in communication with Classlink to stay updated on any progress made and we apologize for any trouble caused by this issue.
Minor Resolved · started 6 months ago
Organization Management Degraded Performance
We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 6 am Pacific time. We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.
Minor Resolved · started 7 months ago
GoGuardian Admin Outage
We are currently investigating an issue causing GoGuardian Admin to not work as expected. Filtering and monitoring are still operational, but access to admin.goguardian.com may be currently unavailable. Or apologies for any trouble caused by this issue.
Minor Resolved · started about 1 year ago
GoGuardian Teacher video calling and presentation outage
We are currently investigating an issue causing video calls and presentations within GoGuardian Teacher to not work as expected. We apologize for any trouble this may cause.
Minor Resolved · started over 1 year ago
AWS Outage
As of approximately 7:35 AM PT, 10:35 AM ET on December 15, 2021, GoGuardian teachers, admins, and counselors may have trouble accessing or using our products. Admin filtering is expected to continue functioning if cached on client devices, but newly connected accounts/devices may not be filtered as expected. Amazon and many other internet services are experiencing a widespread outage at this time, and our product functionality relies on these services. A fix for this issue is dependent on these third parties resolving outages on their services. We apologize for any inconvenience caused by this issue and we will be providing updates as they become available.
User-reported problems for GoGuardian in the last 12 hours. It's a collection of user reports from different sources.
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