Outage in GoGuardian

Some Users Unable to Log In to GoGuardian Teacher

Resolved Major
December 12, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue preventing some users from logging in to GoGuardian Teacher as of approximately 12:45pm PT. We have identified a potential cause and are working to resolve it as soon as possible.
Components affected
GoGuardian Teacher: Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/12/2025 01:17AM

This issue has been resolved.

MONITORING 4 days ago - at 12/12/2025 12:39AM

We have deployed a fix for the issue of some users being unable to log in to GoGuardian Teacher and are monitoring recovery.

IDENTIFIED 4 days ago - at 12/12/2025 12:15AM

We are aware of an issue preventing some users from logging in to GoGuardian Teacher as of approximately 12:45pm PT. We have identified a potential cause and are working to resolve it as soon as possible.

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