Outage in GoGuardian
Partial Outage: GoGuardian Admin – Smart Alerts
Resolved MinorIncident Report
Summary AI Generated
Between 11:32 AM and 1:50 PM ET on October 22, GoGuardian Admin's Smart Alerts experienced delayed report processing, with some reports potentially lost and not delivered. The issue lasted approximately 1.3 hours and affected Smart Alerts reporting functionality for customers. The root cause was identified, a fix was implemented, and service was fully restored by 1:50 PM ET.
Since about 11:32 AM ET on October 22, some Smart Alerts reports have been slow to process, and some may not have been delivered.
We've found the cause, and we're putting a fix in place now. Some reports submitted during this time may have been lost.
We'll post another update within an hour or as soon as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/22/2026 06:35PM
We have resolved the issue causing delayed reports on Smart Alerts, which users may have experienced between 11:32 AM ET and 1:50 PM ET. Service has been fully restored.
We apologize for any trouble caused by this issue.
MONITORING
4 days ago - at 10/22/2026 06:09PM
We implemented a fix to resolve issues with Smart Alerts reports in GoGuardian Admin, and service has been restored for most customers. We will continue to monitor performance to ensure full functionality.
We apologize for any trouble caused by this issue.
IDENTIFIED
4 days ago - at 10/22/2026 05:17PM
Since about 11:32 AM ET on October 22, some Smart Alerts reports have been slow to process, and some may not have been delivered.
We've found the cause, and we're putting a fix in place now. Some reports submitted during this time may have been lost.
We'll post another update within an hour or as soon as we know more.
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