Outage in Helpshift
Issue with Dashboard, Power BI and API Analytics
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified the issue and working on applying the planned changes and resuming the pipeline. The ETA for data freshness to resume is 4 hours.
We are continuing to investigate this issue.
We are facing a degradation in our analytics pipeline because of which Issues analytics data is stale and refreshed till 1st July, 2023 on PowerBI Support analytics app, Analytics API and Dashboard analytics
We are investigating the issue and will have an update soon.
We are currently investigating this issue.
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