Outage in Hightouch

Issue scheduling syncs triggered by dbt cloud

Resolved Minor
November 28, 2022 - Started over 1 year ago
Official incident page

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Outage Details

There is an issue with our scheduler service affecting syncs that are scheduled via the completion of a dbt cloud job (dbt cloud schedule mode).
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/28/2022 03:43PM

This incident has now been resolved. dbt-cloud based syncs scheduled between 4:00-7:45 am PST were delayed but should now be running as expected.

IDENTIFIED over 1 year ago - at 11/28/2022 03:36PM

There is an issue with our scheduler service affecting syncs that are scheduled via the completion of a dbt cloud job (dbt cloud schedule mode).

Latest Hightouch outages

Sync scheduling delay - about 1 month ago
Databricks Syncs are Failing - about 2 months ago

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