Outage in Hummingbot

Orders are not being tracked for Gate.io

Resolved Major
November 13, 2023 - Started 6 months ago - Lasted 1 day
Official incident page

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Outage Details

Monitoring indicates some orders are not being tracked for Gate.io. Operations teams are actively investigating and will provide updates as soon as possible. This issue will result in delayed reward calculation. However, once the issue is resolved rewards will be calculated and credited correctly.
Components affected
Hummingbot Gate.io Data Fetcher
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/14/2023 04:18AM

The order tracking issue for Gate.io has been resolved. User orders and rewards are now visible in the Miner Web App.

INVESTIGATING 6 months ago - at 11/13/2023 02:14AM

Monitoring indicates some orders are not being tracked for Gate.io. Operations teams are actively investigating and will provide updates as soon as possible. This issue will result in delayed reward calculation. However, once the issue is resolved rewards will be calculated and credited correctly.

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