Outage in Imperva

Advanced Bot Protection Issue

Resolved Minor

June 15, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential service degradation causing latency when browsing ABP customer sites using our Australia and New Zealand POP. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Components affected

Imperva Sydney, Australia (SYD) Imperva Auckland, NZ (AKL) Imperva Advanced Bot Protection Imperva Melbourne, Australia (MEL)

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/15/2022 02:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 06/15/2022 02:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 06/15/2022 01:21AM

We have discovered a potential service degradation causing latency when browsing ABP customer sites using our Australia and New Zealand POP. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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