Outage in Infobip

EMEA (DE) - Customer Portal degradation

Resolved Major
May 17, 2023 - Started almost 1 year ago - Lasted 36 minutes
Official incident page

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Outage Details

We are currently experiencing a degradation of the Customer Portal (portal.infobip.com). You may be experiencing issues with accessing certain Customer Portal pages and utilizing Customer Portal services. The issue is currently under investigation and further information will follow shortly.
Components affected
Infobip Moments Infobip Answers Infobip Conversations Infobip Channels and Numbers Infobip Customer Portal Login/Homepage Infobip Analyze Infobip Things Infobip Other Portal apps Infobip People
Latest Updates ( sorted recent to last )
RESOLVED almost 1 year ago - at 05/17/2023 12:00PM

This is to inform you that the issues have been successfully resolved and Customer Portal availability has been restored.

Start (UTC): 17 May 11:07
End (UTC): 17 May 11:10
Impact: Issues accessing Customer Portal pages and services

INVESTIGATING almost 1 year ago - at 05/17/2023 11:27AM

We are currently experiencing a degradation of the Customer Portal (portal.infobip.com). You may be experiencing issues with accessing certain Customer Portal pages and utilizing Customer Portal services.

The issue is currently under investigation and further information will follow shortly.

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