Outage in Infobip

EMEA (DE) - SMS over HTTP API Service Degradation

Resolved Minor
August 18, 2023 - Started 9 months ago - Lasted 40 minutes
Official incident page

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Outage Details

We are currently experiencing difficulties with the SMS traffic and tracking services over HTTP API connections. You may encounter requests with delays and error code 500. Our team is actively investigating the issue, and we will provide you with more information as soon as possible.
Components affected
Infobip HTTP API Infobip SMS
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/18/2023 08:47PM

The issue has been successfully resolved and the service is once again operational.

Start: 18 August 2023 19:19 UTC
End: 18 August 2023 20:28 UTC
Impact: SMS traffic and tracking with delay and error 500 (/sms/2/text/advanced)

INVESTIGATING 9 months ago - at 08/18/2023 08:18PM

We are currently experiencing difficulties with the SMS traffic and tracking services over HTTP API connections. You may encounter requests with delays and error code 500.
Our team is actively investigating the issue, and we will provide you with more information as soon as possible.

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