Outage in Intercom

Problems with the Zendesk Support app in the inbox

Resolved Minor
April 30, 2024 - Started 17 days ago - Lasted about 4 hours
Official incident page

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Outage Details

The Zendesk Support app in the inbox is having difficulties communicating with Zendesk's services due to a block being put in place. We are working on a way to work around the problem.
Components affected
Intercom Web Application
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/30/2024 10:31PM

This incident has been resolved.

IDENTIFIED 17 days ago - at 04/30/2024 06:36PM

The Zendesk Support app in the inbox is having difficulties communicating with Zendesk's services due to a block being put in place. We are working on a way to work around the problem.

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