Outage in IRISTEL

Connectivity issues - Fredericton, NB

Resolved Major
May 01, 2024 - Started 18 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Iristel Customers, Unfortunately, Iristel is facing a PSTN connectivity challenge in Fredericton, NB. This issue will impact PSTN calls in both directions. Investigations are underway with our colocation provider. Start time - 09:32 AM EST on May 01, 2024. Sincerely, Iristel NOC
Components affected
IRISTEL NEW BRUNSWICK
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 05/01/2024 07:00PM

Dear Iristel Customers,

The issue in the region has been corrected by our colocation provider.

End Time - 14:55 EST

If you continue to face challenges in the region, please reach out to our support teams.

Sincerely,
Iristel NOC

INVESTIGATING 18 days ago - at 05/01/2024 03:34PM

Dear Iristel Customers,

Unfortunately, Iristel is facing a PSTN connectivity challenge in Fredericton, NB. This issue will impact PSTN calls in both directions.

Investigations are underway with our colocation provider.

Start time - 09:32 AM EST on May 01, 2024.

Sincerely,
Iristel NOC

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