Outage in IRISTEL
Network Interruption in Northern Territories
Resolved MinorIncident Report
Dear Iristel Customers,
Please note that we have been facing connectivity issues towards Northern Territories. A ticket was created with our colocation partner, root cause is a fiber cut due to wildfires.
Impact - Some calls to and from Public switched telephone network in the region may fail.
Estimated time of resolution is not know at the moment but we will update the notification constantly for information as more is made available to us.
Sincerely,
Iristel NOC
Components affected
IRISTEL NORTHWEST TERRITORIES
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/13/2024 08:00PM
Dear Iristel Customers,
we are now closing this incident as the network and connectivity has been stable. If you continue to face challenges, please reach out to our support team.
End time - 01:35 AM EST May 13, 2024.
Sincerely,
Iristel NOC
MONITORING
over 1 year ago - at 05/12/2024 05:13AM
Dear Iristel Customers,
Please note that our colocation partner confirmed that the fix was applied on the fiber cut and we observe our links up. We will monitor the stability thru the rest of the day. All services are restored in NW territories.
If you encounter any issues don't hesitate to contact our tech teams.
Sincerely,
Iristel NOC
IDENTIFIED
over 1 year ago - at 05/11/2024 06:25AM
Dear Iristel Customers,
Please note that we have been facing connectivity issues towards Northern Territories. A ticket was created with our colocation partner, root cause is a fiber cut due to wildfires.
Impact - Some calls to and from Public switched telephone network in the region may fail.
Estimated time of resolution is not know at the moment but we will update the notification constantly for information as more is made available to us.
Sincerely,
Iristel NOC
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