Outage in IRISTEL
Halifax, NS -Missing Audio
Resolved Major
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Outage Details
Dear Iristel Customers,
Please be advised that our network encountered connectivity issues in Halifax, Nova Scotia earlier today, resulting in calls with missing audio. Alternate symptoms of the calls include dead air or one-way voice. In some instances, outbound calls had connectivity issue as well.
Start Time: Unknown
ETR: Unavailable
We apologize for the interruption and appreciate your patience. If you have additional questions, please reach out to our support team.
Sincerely,
Iristel Support
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/24/2025 07:28PM
This incident has been resolved.
MONITORING
9 days ago - at 06/24/2025 04:20PM
Dear Iristel Customers,
The issue has been resolved.
If you continue to face challenges connecting to 902 number range, please let Iristel support teams know.
We apologize for the interruption and inconvenience and appreciate your patience.
Start time - Unknown
End time - 12:05 PM EDT
Sincerely,
Iristel NOC
INVESTIGATING
9 days ago - at 06/24/2025 02:32PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 06/24/2025 02:30PM
Dear Iristel Customers,
Please be advised that our network encountered connectivity issues in Halifax, Nova Scotia earlier today, resulting in calls with missing audio. Alternate symptoms of the calls include dead air or one-way voice. In some instances, outbound calls had connectivity issue as well.
Start Time: Unknown
ETR: Unavailable
We apologize for the interruption and appreciate your patience. If you have additional questions, please reach out to our support team.
Sincerely,
Iristel Support
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