Outage in IRISTEL
Halifax, NS -Missing Audio
Resolved MajorIncident Report
Dear Iristel Customers,
Please be advised that our network encountered connectivity issues in Halifax, Nova Scotia earlier today, resulting in calls with missing audio. Alternate symptoms of the calls include dead air or one-way voice. In some instances, outbound calls had connectivity issue as well.
Start Time: Unknown
ETR: Unavailable
We apologize for the interruption and appreciate your patience. If you have additional questions, please reach out to our support team.
Sincerely,
Iristel Support
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/24/2025 07:28PM
This incident has been resolved.
MONITORING
10 months ago - at 06/24/2025 04:20PM
Dear Iristel Customers,
The issue has been resolved.
If you continue to face challenges connecting to 902 number range, please let Iristel support teams know.
We apologize for the interruption and inconvenience and appreciate your patience.
Start time - Unknown
End time - 12:05 PM EDT
Sincerely,
Iristel NOC
INVESTIGATING
10 months ago - at 06/24/2025 02:32PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/24/2025 02:30PM
Dear Iristel Customers,
Please be advised that our network encountered connectivity issues in Halifax, Nova Scotia earlier today, resulting in calls with missing audio. Alternate symptoms of the calls include dead air or one-way voice. In some instances, outbound calls had connectivity issue as well.
Start Time: Unknown
ETR: Unavailable
We apologize for the interruption and appreciate your patience. If you have additional questions, please reach out to our support team.
Sincerely,
Iristel Support
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