Outage in IRISTEL
PSTN Connectivity - Montreal and Quebec city
Resolved MajorIncident Report
Dear Iristel Customers,
We are investigating a network issue affecting Montreal and Quebec City.
Calls routed through legacy PSTN carriers may be impacted.
We will provide updates as soon as more information is available.
Sincerely,
Iristel NOC
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/24/2026 12:02AM
Dear Iristel Customers,
The issue has been resolved, and the stability monitoring indicates that the affected network in the region remains stable, with no further instances of downtime detected. All services have been fully restored and have been operating normally since 3:45 PM EDT.
Thank you for your patience and understanding throughout this incident.
Regards,
Iristel NOC
MONITORING
4 days ago - at 07/23/2026 08:08PM
Dear Iristel Customers,
The site's connectivity issue has been restored. All impacted services are now operational.
If you continue to face challenges in this region, please let Iristel support team know.
Thank you for you patience.
Sincerely,
Iristel NOC
INVESTIGATING
5 days ago - at 07/23/2026 06:54PM
Dear Iristel Customers,
We are investigating a network issue affecting Montreal and Quebec City.
Calls routed through legacy PSTN carriers may be impacted.
We will provide updates as soon as more information is available.
Sincerely,
Iristel NOC
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