Outage in IRISTEL

PSTN Connectivity failure - Intermittent

Resolved Minor
August 12, 2025 - Started 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

Dear Iristel customers, We are currently experiencing an intermittent connectivity issue on our SS7 network. As a result, our remote media gateways are facing difficulties in reaching our core network. Our engineering team is looking into this issue. More information to follow. Sincerely, Iristel NOC
Components affected
IRISTEL SASKATCHEWAN IRISTEL NOVA SCOTIA IRISTEL NEW BRUNSWICK IRISTEL NEWFOUNDLAND AND LABRADOR IRISTEL QUEBEC IRISTEL BRITISH COLUMBIA IRISTEL ALBERTA IRISTEL MANITOBA IRISTEL ONTARIO IRISTEL PRINCE EDWARD ISLAND IRISTEL YUKON IRISTEL NORTHWEST TERRITORIES IRISTEL NUNAVUT
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/12/2025 08:48PM

Dear Iristel Customers,

We are now considering this incident resolved.

Sincerely,
Iristel NOC

MONITORING 2 months ago - at 08/12/2025 06:31PM

Dear Iristel Customers,

The connectivity issue has been cleared by our engineering team as of 14:00 today.

If you continue to face challenges, please let our support team know.

Sincerely,
Iristel NOC

IDENTIFIED 2 months ago - at 08/12/2025 05:28PM

Dear Iristel Customers,

Unfortunately, our engineering team continues to investigate this issue as of 13:25 EDT. ETR is not available yet.

Sincerely,
Iristel NOC

INVESTIGATING 2 months ago - at 08/12/2025 02:09PM

Dear Iristel customers,

We are currently experiencing an intermittent connectivity issue on our SS7 network.
As a result, our remote media gateways are facing difficulties in reaching our core network.

Our engineering team is looking into this issue. More information to follow.

Sincerely,
Iristel NOC

Latest IRISTEL outages

PSTN Outage - Val d'Or, Quebec - 3 months ago
Halifax, NS -Missing Audio - 4 months ago
Connectivity Issue in Richmond Hill, Ontario - 5 months ago
PSTN Connectivity - AYLMER, Ontario - 5 months ago
Network Reachability - Canada - 6 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook