Outage in IRISTEL

Fredericton, NB - PSTN Connectivity Issue

Resolved Minor

December 03, 2025 - Started about 2 months ago - Lasted about 20 hours
Official incident page

Incident Report

Dear Iristel Customers, Please be advised that we are currently experiencing PSTN connectivity issue in the region of Fredericton, NB. We are currently investigating this situation internally and with or co-location provider. We will keep this page updated as we receive more information Sincerely, Iristel NOC

Components affected

IRISTEL NEW BRUNSWICK

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/04/2025 07:41PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/04/2025 05:03PM

Dear Iristel Customers,

Please be advised that connectivity has been restored in Fredericton, NB and all impacted services have returned to normal operation. However, we are still awaiting the root cause of the outage from partner carrier.

Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time.

Restoration time - December 4, 2025 11:17:11 AM EST (approximately)

Thank you for your continued support.

INVESTIGATING about 2 months ago - at 12/03/2025 11:57PM

Dear Iristel Customers,

Please be advised that we are currently experiencing PSTN connectivity issue in the region of Fredericton, NB.
We are currently investigating this situation internally and with or co-location provider.

We will keep this page updated as we receive more information

Sincerely,
Iristel NOC

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