Outage in IRISTEL
PSTN Connectivity - Ste Agathe QC
Resolved MajorIncident Report
Dear Iristel Customers,
Please be advised that we have a connectivity issue in Ste. Agathe QC.
Call to and from PSTN in the region may face completion challenges. This is currently under investigation.
Start Time : June 4, 2026 12:17AM EST
Our sincere apologies for the issue and appreciate your cooperation.
Sincerely,
Iristel NOC
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 06/05/2026 09:54PM
Dear Iristel Customers,
The issue had been resolved, and all services operating normally.
We apologize for any inconvenience this may have caused and thank you for your patience.
Sincerely,
Iristel NOC
MONITORING
14 days ago - at 06/04/2026 03:57PM
Dear Iristel Customers,
We have been informed that service has been restored and the reported issue appears to be resolved.
Resolution Time(approx.): 08:16 AM EST
Our team will continue to closely monitor the situation to ensure service stability. If you continue to experience any issues, please contact our Support Team for assistance.
Thank you for your patience and understanding.
Best Regards,
Iristel NOC
INVESTIGATING
14 days ago - at 06/04/2026 05:55AM
Dear Iristel Customers,
Please be advised that we have a connectivity issue in Ste. Agathe QC.
Call to and from PSTN in the region may face completion challenges. This is currently under investigation.
Start Time : June 4, 2026 12:17AM EST
Our sincere apologies for the issue and appreciate your cooperation.
Sincerely,
Iristel NOC
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