Outage in IRISTEL
Connectivity Issue in Richmond Hill, Ontario
Resolved Major
Need to monitor IRISTEL outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including IRISTEL, and never miss an outage again.
Start Free Trial
Outage Details
Dear Iristel Customers,
Please be advised that we are currently experiencing Media Gateway disconnection in our Richmond Hill, ON data center. The event will impact call completion towards NPA 905 and 289.
Impact symptoms – call drops, disconnections, reachability.
Current actions – The issue has been escalated with our platform team.
ETR – unavailable.
We apologize for the inconvenience and service interruption. We are trying our best to achieve consistent uptime for this sector.
Sincerely,
Iristel NOC
Components affected
IRISTEL ONTARIOLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/12/2025 11:36AM
Dear Iristel Customers,
We are now closing this incident as the fix has stabilized the affected sector during the monitoring. If you continue to face issues or challenges, please reach out to our support teams.
We appreciate your patience and understanding.
Sincerely,
Iristel NOC
MONITORING
3 days ago - at 05/11/2025 02:14AM
Dear Iristel Customers,
Please be advised that a fix has been implemented around 10 PM EDT and the equipment is now back online. Please assist to re-test. We appreciate your patience and understanding.
Regards,
Iristel NOC
INVESTIGATING
3 days ago - at 05/10/2025 11:22PM
Dear Iristel Customers,
Please be advised that we are currently experiencing Media Gateway disconnection in our Richmond Hill, ON data center. The event will impact call completion towards NPA 905 and 289.
Impact symptoms – call drops, disconnections, reachability.
Current actions – The issue has been escalated with our platform team.
ETR – unavailable.
We apologize for the inconvenience and service interruption. We are trying our best to achieve consistent uptime for this sector.
Sincerely,
Iristel NOC
Latest IRISTEL outages
PSTN Connectivity - AYLMER, Ontario - 5 days ago
Network Reachability - Canada - about 1 month ago
PSTN connectivity Lindsay, Ontario - about 1 month ago
Connectivity issues - Ontario - about 2 months ago
Call completion issues - Canada Central and West - 3 months ago
All Your Service Status Pages in One Dashboard
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4000 services available
Integrations with
