Outage in IRISTEL

PSTN Connectivity - AYLMER, Ontario

Resolved Major

May 09, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Iristel Customers We are currently experiencing a PSTN connectivity issue affecting Aylmer, Ontario. Customers in this region may experience call failures, as the local ILEC is unable to reach our IP space. All other regions are operating normally. We are actively working to gather more information and will provide updates as soon as they become available. Thank you for your patience and understanding. —Iristel Network Operations

Components affected

IRISTEL ONTARIO

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/09/2025 05:09PM

Dear Iristel Customers,

This issue has been resolved as of 12:28 PM EDT. If you continue to face challenges, please let our support teams know.

We thank you for your patience.
Iristel NOC

INVESTIGATING 12 months ago - at 05/09/2025 04:06PM

Dear Iristel Customers

We are currently experiencing a PSTN connectivity issue affecting Aylmer, Ontario. Customers in this region may experience call failures, as the local ILEC is unable to reach our IP space.

All other regions are operating normally.

We are actively working to gather more information and will provide updates as soon as they become available.

Thank you for your patience and understanding.

—Iristel Network Operations

Latest IRISTEL outages

PSTN Connectivity Issue - Val d'Or, Quebec - 17 days ago

Network Reachability - Canada | 02/03/26 - 3 months ago

Voicemail issue - enterprise network - 4 months ago

Fredericton, NB - PSTN Connectivity Issue - 5 months ago

Iristel Maintenance Window – Media Gateway Controller Maintenance – 19 Nov 2025 at 5am EDT - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook