Outage in IRISTEL

PSTN Connectivity - AYLMER, Ontario

Resolved Major
May 09, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Iristel Customers We are currently experiencing a PSTN connectivity issue affecting Aylmer, Ontario. Customers in this region may experience call failures, as the local ILEC is unable to reach our IP space. All other regions are operating normally. We are actively working to gather more information and will provide updates as soon as they become available. Thank you for your patience and understanding. —Iristel Network Operations
Components affected
IRISTEL ONTARIO
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/09/2025 05:09PM

Dear Iristel Customers,

This issue has been resolved as of 12:28 PM EDT. If you continue to face challenges, please let our support teams know.

We thank you for your patience.
Iristel NOC

INVESTIGATING 5 days ago - at 05/09/2025 04:06PM

Dear Iristel Customers

We are currently experiencing a PSTN connectivity issue affecting Aylmer, Ontario. Customers in this region may experience call failures, as the local ILEC is unable to reach our IP space.

All other regions are operating normally.

We are actively working to gather more information and will provide updates as soon as they become available.

Thank you for your patience and understanding.

—Iristel Network Operations

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