Outage in Ironclad

Issue with mentioning non-participants in workflows

Resolved Minor
November 09, 2023 - Started 6 months ago - Lasted 1 day
Official incident page

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Outage Details

@mentioning a non-participant in the activity feed comment editor can cause the web page to freeze. We are currently investigating this issue.
Components affected
Ironclad Workflows
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/11/2023 12:27AM

This incident has been resolved.

MONITORING 6 months ago - at 11/10/2023 11:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 11/09/2023 10:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/09/2023 07:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 11/09/2023 06:27PM

@mentioning a non-participant in the activity feed comment editor can cause the web page to freeze. We are currently investigating this issue.

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