Outage in Jira Work Management

Multiple product logins

Resolved Minor
August 30, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of intermittent errors for login to Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/30/2023 06:17AM

Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics. The issue has been resolved and the service is operating normally.

INVESTIGATING about 2 years ago - at 08/30/2023 05:19AM

We are investigating reports of intermittent errors for login to Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.

Latest Jira Work Management outages

Atlassian Cloud Services impacted - 5 days ago
Unable to perform UI Operations - 9 days ago
Degraded performance to multiple Atlassian experiences - about 1 month ago
Degraded performance in Confluence and Jira for Microsoft Edge users - about 2 months ago
Custom Fields loses values after submission on Global Issue Create Screen - 3 months ago

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