Outage in Jira Work Management
Degraded performance to multiple Atlassian experiences
Resolved Minor
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Outage Details
Our team is continuing to monitor Jira and Confluence products following the earlier issues relating to an erroneous certificate change.
We are assessing all impacted products to ensure that services are fully restored and we will provide further update within the hour.
Components affected
Jira Work Management Mobile Jira Work Management Purchasing & Licensing Jira Work Management Signup Jira Work Management Automation for Jira Jira Work Management Notifications Jira Work Management Administration Jira Work Management Marketplace Jira Work Management Viewing content Jira Work Management Create and edit Jira Work Management Authentication and User Management Jira Work Management SearchLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/22/2025 07:17AM
A configuration change to our CDN configuration for the atlassian.net domain resulted in customer traffic temporarily being dropped. This was immediately identified by our monitoring systems and rolled back. A public PIR with full details will be issued as a follow up.
MONITORING
10 days ago - at 09/22/2025 06:55AM
Our team has investigated and enabled configuration changes which should be restoring services across all impacted products starting at 06:17AM UTC.
We are monitoring for recovery across all products and services at this time, and will provide further update when available.
IDENTIFIED
11 days ago - at 09/22/2025 05:59AM
Our team is performing an investigation into all Atlassian products and services to understand the full impact of the prior certificate changes that caused this incident.
While many services are restored we are continuing to monitor for additional impacted service issues that customers may be experiencing.
IDENTIFIED
11 days ago - at 09/22/2025 05:38AM
Our team is continuing to monitor Jira and Confluence products following the earlier issues relating to an erroneous certificate change.
We are assessing all impacted products to ensure that services are fully restored and we will provide further update within the hour.
Latest Jira Work Management outages
Custom Fields loses values after submission on Global Issue Create Screen - about 2 months ago
Degraded experience adding and accessing media attachments - 2 months ago
Intermittent failure in Forge app invocation - 3 months ago
Issues affecting user syncing, Atlassian Administration - 3 months ago
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