Outage in Kenna Security

Labs US RDS Failure

Resolved Major
February 21, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a major outage impacting our Relational Database Service (RDS) within the Labs US infrastructure. This has resulted in significant disruptions to several key services, including the Kenna UI, Kenna API, Data Updates, Data Exports, and Connector Runs, all of which are currently facing major operational challenges.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2024 08:23PM

This incident has been resolved.

MONITORING 2 months ago - at 02/21/2024 08:03PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 02/21/2024 08:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/21/2024 07:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/21/2024 07:24PM

We are currently experiencing a major outage impacting our Relational Database Service (RDS) within the Labs US infrastructure. This has resulted in significant disruptions to several key services, including the Kenna UI, Kenna API, Data Updates, Data Exports, and Connector Runs, all of which are currently facing major operational challenges.

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