Outage in Khoros

[Marketing-Approvals] Unable to approve the content

Resolved Major
April 21, 2022 - Started about 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

We are experiencing an issue with Approval in Marketing where we observe missing approval teams from the approval tab. As a result, agents are unable to approve the posts that are pending approval. We are actively investigating the issue, and we will keep you updated on the progress.
Components affected
Khoros Social Marketing Approvals
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/21/2022 09:59AM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

INVESTIGATING about 2 years ago - at 04/21/2022 09:38AM

We are experiencing an issue with Approval in Marketing where we observe missing approval teams from the approval tab. As a result, agents are unable to approve the posts that are pending approval.
We are actively investigating the issue, and we will keep you updated on the progress.

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