Outage in Khoros

[Marketing - Analytics] Ingestion failure for LinkedIn video metrics

Resolved Minor
December 18, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue with Analytics module in Marketing where LinkedIn video metrics are not ingesting into Analytics. As a result, users will notice discrepancies in data for video metrics. We are actively working towards the resolution and will keep you updated on the progress as more information is available.
Components affected
Khoros Social Marketing Analytics
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/18/2023 05:20PM

This incident stands resolved.

MONITORING 5 months ago - at 12/18/2023 04:38PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

IDENTIFIED 5 months ago - at 12/18/2023 04:33PM

We have identified an issue with Analytics module in Marketing where LinkedIn video metrics are not ingesting into Analytics. As a result, users will notice discrepancies in data for video metrics.
We are actively working towards the resolution and will keep you updated on the progress as more information is available.

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