Outage in Kindly

Bot not responding in some cases

Resolved Minor
January 28, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

Some users are experiencing lack of response from the bot. We are currently investigating the cause of this.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/01/2021 12:00PM

Immediate issues with bots having Draft & Publish enabled are resolved. We are continuing to improve this features operational reliability going forward.

IDENTIFIED about 3 years ago - at 01/28/2021 04:25PM

Issue has been identified to do with bots that had Draft & Publish enabled. The affected bots are now operational again.

INVESTIGATING about 3 years ago - at 01/28/2021 01:58PM

Some users are experiencing lack of response from the bot.
We are currently investigating the cause of this.

Latest Kindly outages

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