Easily monitor Kindly and all your services
No more running around. Monitor all the services your business relies on from one place. Know when there's something wrong, and react faster on outages.
Kindly Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 0
- Incidents in the last 30 days
- Reports in the last 12 hours
- 69
- days since last incident
Resolved Minor Bot is not updated when making changes in Build
We have received reports that bots aren't registering new dialogues that are added in Build
Resolved Major Facebook app deactivated
The Facebook app used to connect a Facebook page to a Kindly bot or Inbox has been temporarily deactivated. This means messages from users are not forwarded to bots/Inbox at the moment. Once the app has been reactivated by Meta, the messages will start flowing again. We are waiting for the app to be re-reviewed and reactivated by Meta after we have supplied the necessary information required to perform a review.
Resolved Minor Message queue provider network issue causing spurious errors
We are experiencing a network related issue with our message queue provider. This is causing spurious errors on app.kindly.ai when performing actions like creating or updating a dialogue, logging in, etc (these all write to the message queue). We are working on remediating the issue
Resolved Minor Analytics service availability
The analytics component is having database related issues. Analytics in the platform will be unavailable until this is resolved.
Resolved Minor Bot not responding in some cases
Some users are experiencing lack of response from the bot. We are currently investigating the cause of this.
Kindly Components Status
Why IsDown is for you!
No more running around to find the problem. Your team on top of the problems!
All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Set notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Get a Weekly Digest
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
Get notifications for only specific components
Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Kindly down today?
- Kindly seems to be up and running. We've updated the status 5 minutes ago.
- I'm having issues with Kindly, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Kindly is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Kindly has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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