Is Kindly Down?
Kindly status is operational
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Users are not reporting problems in KindlyNever miss outages in Kindly and all third-party dependencies
Kindly problems reported by users
This chart provides user-reported problems for Kindly in the last 12 hours. It's a collection of user reports from different sources.
Latest Kindly Outages
We continuously monitor the official Kindly status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Kindly outages and possible affected you.
Minor Resolved · 3 days ago · lasted about 1 hour
Bots not responding with Greeting
We are experiencing issues with Greetings and performance. We have a solution to the problem and are working on getting it out.
Minor Resolved · 6 months ago · lasted 8 minutes
The analytics component is having database related issues. Analytics views in the platform are currently unavailable or slow to load. We are working on fixing the performance issue.
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Minor Resolved · 11 months ago · lasted 18 days
Bot is not updated when making changes in Build
We have received reports that bots aren't registering new dialogues that are added in Build
Major Resolved · 12 months ago · lasted about 2 months
The Facebook app used to connect a Facebook page to a Kindly bot or Inbox has been temporarily deactivated. This means messages from users are not forwarded to bots/Inbox at the moment. Once the app has been reactivated by Meta, the messages will start flowing again. We are waiting for the app to be re-reviewed and reactivated by Meta after we have supplied the necessary information required to perform a review.
Minor Resolved · over 1 year ago · lasted 7 months
Message queue provider network issue causing spurious errors
We are experiencing a network related issue with our message queue provider. This is causing spurious errors on app.kindly.ai when performing actions like creating or updating a dialogue, logging in, etc (these all write to the message queue). We are working on remediating the issue
Minor Resolved · over 1 year ago · lasted 9 months
Analytics service availability
The analytics component is having database related issues. Analytics in the platform will be unavailable until this is resolved.
Minor Resolved · about 2 years ago · lasted about 1 year
Bot not responding in some cases
Some users are experiencing lack of response from the bot. We are currently investigating the cause of this.
Kindly Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Kindly down right now? What is Kindly current status?
- Kindly seems to be up and running. We've updated the status 5 minutes ago.
- Was Kindly down today?
- Kindly is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Kindly, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Kindly and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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