Is CallRail Down? Check the current CallRail status

CallRail is operational

Updated a few minutes ago

CallRail not working for you?

Monitoring CallRail since April 2020. Learn more

Monitoring 6 CallRail services and regions

2 incidents in 2025

Current CallRail official ongoing incidents

No incidents reported in CallRail's status page

IsDown pulls data from CallRail's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

CallRail issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about CallRail problems

  • M

    McKenzie

    20 days ago

    Went to go login and after hitting login it goes to a blank white page with a couple lines on it

  • C

    Cody

    about 2 months ago

    Every phone number for clients is not working. "We're sorry, your call cannot be completed at this time. Message CR10 *End*

  • J

    Jennifer

    about 2 months ago

    No display. Can't do anything on the app

  • M

    Misti

    2 months ago

    Unable to log in and calls do not seem to be forwarding.

  • J

    Josh

    2 months ago

    Loading "AccessDeniedAccess Denied"

  • P

    Patrick

    2 months ago

    Can't log in screen just loading

  • J

    Johann

    2 months ago

    the website is just loading, no display

  • P

    Pete

    2 months ago

    Website is down. Not working.

  • J

    Jennifer

    2 months ago

    It just stopped working and wont display anything

  • B

    Beth

    2 months ago

    website not working, unable to log in

  • C

    Cyndi

    3 months ago

    The calls are stuck trying the sound. I can't hear anything.

  • R

    Richard

    5 months ago

    CallRail is stuck in a loop. Looking at the console, the login loops back on cdn call

  • M

    Mike

    6 months ago

    Access denied to my clients accounts.

  • T

    Taylor

    6 months ago

    access denied/bad gateway

  • Z

    Zac

    6 months ago

    unable to access platform

  • J

    Joe

    6 months ago

    not working properly, not loading

  • S

    Sean

    6 months ago

    I am unable to see/process phone calls. Thank you

  • M

    Morgan

    6 months ago

    Callraill is not loading, we cannot answer any calls!!

  • A

    Andrew

    6 months ago

    The app isn't loading for me

  • P

    Peter

    6 months ago

    My CSR in the Philippines cannot access the app it says it's down.

  • I

    Isa

    7 months ago

    So slow and it’s not my internet It all lagged

  • L

    Luis

    8 months ago

    login page infinite loop redirect

  • T

    Tania

    10 months ago

    fail to load login page no matter the browser, keeps reloading and never loads, shows that gets stuck to " authenticate "

  • A

    Aleksey

    11 months ago

    I can't log in. The page https://app.callrail.com/ keeps trying to load. Error message This site can’t be reached

  • P

    P

    about 1 year ago

    I cannot access the site; the page doesn't load.

CallRail outage history

IsDown has tracked 173 incidents since started monitoring CallRail status in April 2020.

  • Mar 03 2025

    8 days ago · lasted about 22 hours

    We are currently investigating an issue that is causing the receipt of caller ID information to be delayed. Caller names may display as "Unavailable" in Lead Center, the call and text activity logs, and in reports. Call routing is not impacted. More details

  • Jan 07 2025

    2 months ago · lasted about 1 hour

    We are currently investigating a problem with application dashboard availability, and believe to have identified the source of the issue. More details will be posted as soon as possible. More details

  • Nov 25 2024

    4 months ago · lasted about 16 hours

    We've identified a disruption in service in the APIs used by our Google Ads integration. We have temporarily disabled conversion reporting to Google Ads as well as data retrieval of keywords and campaign data while we wait for the Google team to r... More details

  • Apr 2020 ...
    IsDown started monitoring CallRail status

    We've tracked and collected 173 incidents since started monitoring CallRail status

Sign up and check all outage history

CallRail outages in the last 30 days

Number of Incidents

1 issues

Last incident

9 days ago

Having problems with CallRail? What can you do?

  1. First, stay calm.

    • We know it's stressful when CallRail is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did CallRail already acknowledge the issue? And published a status update? (You can find it in the top of the page or in CallRail status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If CallRail is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
Official Status Pages + User Reports

The best way to monitor CallRail and other dependencies

Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.

Start Your Free Trial
14-day free trial No credit card required Cancel anytime
Be the first to know when CallRail and other third-party services go down

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Free Trial 14-day free trial · No credit card required · 3200+ cloud vendors available

Stay informed about CallRail status changes

IsDown offers an easy way to monitor CallRail with maximum flexibility

Major Outages Notifications

IsDown monitors CallRail for major outages. A major outage is when CallRail experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CallRail status page for minor outages. A minor outage is when CallRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CallRail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is CallRail down today?

CallRail isn't down. You can check CallRail status and incident details on the top of the page. IsDown continuously monitors CallRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CallRail status?

CallRail is currently operational. You can check CallRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CallRail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CallRail slow today?

Currently there's no report of CallRail being slow. Check on the top of the page if there are any reported problems by other users.

How are CallRail outages detected?

IsDown monitors the CallRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CallRail outage?

CallRail last outage was on March 03, 2025 with the title "Caller ID information is delayed"

CallRail not working for you? How do I know if CallRail is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check CallRail status and outages?
Why use IsDown to monitor CallRail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

We play well with others

Get CallRail outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required