CallRail is operational
Updated a few minutes ago
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IsDown pulls data from CallRail's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Railer
10 days agoEntire site is down. This site can’t be reached The webpage at https://www.callrail.com/ might be temporarily down or it may have moved permanently to a new web address. ERR_ADDRESS_INVALID
McKenzie
2 months agoWent to go login and after hitting login it goes to a blank white page with a couple lines on it
Cody
3 months agoEvery phone number for clients is not working. "We're sorry, your call cannot be completed at this time. Message CR10 *End*
Jennifer
3 months agoNo display. Can't do anything on the app
Misti
3 months agoUnable to log in and calls do not seem to be forwarding.
Josh
3 months agoLoading "AccessDeniedAccess Denied"
Patrick
3 months agoCan't log in screen just loading
Johann
3 months agothe website is just loading, no display
Pete
3 months agoWebsite is down. Not working.
Jennifer
3 months agoIt just stopped working and wont display anything
Beth
3 months agowebsite not working, unable to log in
Cyndi
5 months agoThe calls are stuck trying the sound. I can't hear anything.
Richard
7 months agoCallRail is stuck in a loop. Looking at the console, the login loops back on cdn call
Mike
7 months agoAccess denied to my clients accounts.
Taylor
7 months agoaccess denied/bad gateway
Zac
7 months agounable to access platform
Joe
7 months agonot working properly, not loading
Sean
7 months agoI am unable to see/process phone calls. Thank you
Morgan
7 months agoCallraill is not loading, we cannot answer any calls!!
Andrew
7 months agoThe app isn't loading for me
Peter
7 months agoMy CSR in the Philippines cannot access the app it says it's down.
Isa
9 months agoSo slow and it’s not my internet It all lagged
Luis
10 months agologin page infinite loop redirect
Tania
11 months agofail to load login page no matter the browser, keeps reloading and never loads, shows that gets stuck to " authenticate "
Aleksey
about 1 year agoI can't log in. The page https://app.callrail.com/ keeps trying to load. Error message This site can’t be reached
P
about 1 year agoI cannot access the site; the page doesn't load.
IsDown has tracked 178 incidents since started monitoring CallRail status in April 2020.
2 days ago · lasted about 2 hours
We are currently investigating an issue that is causing the receipt of caller ID information to be delayed. Caller names may display as "Unavailable" in Lead Center, the call and text activity logs, and in reports. Call routing is not impacted. More details
9 days ago · lasted about 1 hour
We are investigating reports of some dropped calls for Google Ads Call Details Forwarding to CallRail trackers. Other calls are routing correctly and reporting and access to CallRail are unaffected. More details
20 days ago · lasted about 6 hours
We're aware of an issue with exporting the Call Log. Our engineers are working diligently to identify the issue. We will make updates as they become available. Thank you for your patience. More details
We've tracked and collected 178 incidents since started monitoring CallRail status
Number of Incidents
4 issues
Last incident
2 days ago
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
CallRail isn't down. You can check CallRail status and incident details on the top of the page. IsDown continuously monitors CallRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CallRail is currently operational. You can check CallRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CallRail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CallRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CallRail last outage was on April 19, 2025 with the title "Caller ID not available with call"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor CallRail with maximum flexibility
IsDown monitors CallRail for major outages. A major outage is when CallRail experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CallRail status page for minor outages. A minor outage is when CallRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CallRail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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