Is CallRail down? Check the current status

CallRail is operational

Updated a few minutes ago

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Current CallRail official ongoing incidents

No incidents reported in CallRail's status page

IsDown pulls data from CallRail's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

CallRail issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about CallRail problems

  • R

    Railer

    10 days ago

    Entire site is down. This site can’t be reached The webpage at https://www.callrail.com/ might be temporarily down or it may have moved permanently to a new web address. ERR_ADDRESS_INVALID

  • M

    McKenzie

    2 months ago

    Went to go login and after hitting login it goes to a blank white page with a couple lines on it

  • C

    Cody

    3 months ago

    Every phone number for clients is not working. "We're sorry, your call cannot be completed at this time. Message CR10 *End*

  • J

    Jennifer

    3 months ago

    No display. Can't do anything on the app

  • M

    Misti

    3 months ago

    Unable to log in and calls do not seem to be forwarding.

  • J

    Josh

    3 months ago

    Loading "AccessDeniedAccess Denied"

  • P

    Patrick

    3 months ago

    Can't log in screen just loading

  • J

    Johann

    3 months ago

    the website is just loading, no display

  • P

    Pete

    3 months ago

    Website is down. Not working.

  • J

    Jennifer

    3 months ago

    It just stopped working and wont display anything

  • B

    Beth

    3 months ago

    website not working, unable to log in

  • C

    Cyndi

    5 months ago

    The calls are stuck trying the sound. I can't hear anything.

  • R

    Richard

    7 months ago

    CallRail is stuck in a loop. Looking at the console, the login loops back on cdn call

  • M

    Mike

    7 months ago

    Access denied to my clients accounts.

  • T

    Taylor

    7 months ago

    access denied/bad gateway

  • Z

    Zac

    7 months ago

    unable to access platform

  • J

    Joe

    7 months ago

    not working properly, not loading

  • S

    Sean

    7 months ago

    I am unable to see/process phone calls. Thank you

  • M

    Morgan

    7 months ago

    Callraill is not loading, we cannot answer any calls!!

  • A

    Andrew

    7 months ago

    The app isn't loading for me

  • P

    Peter

    7 months ago

    My CSR in the Philippines cannot access the app it says it's down.

  • I

    Isa

    9 months ago

    So slow and it’s not my internet It all lagged

  • L

    Luis

    10 months ago

    login page infinite loop redirect

  • T

    Tania

    11 months ago

    fail to load login page no matter the browser, keeps reloading and never loads, shows that gets stuck to " authenticate "

  • A

    Aleksey

    about 1 year ago

    I can't log in. The page https://app.callrail.com/ keeps trying to load. Error message This site can’t be reached

  • P

    P

    about 1 year ago

    I cannot access the site; the page doesn't load.

CallRail outage history

IsDown has tracked 178 incidents since started monitoring CallRail status in April 2020.

  • Apr 19 2025

    2 days ago · lasted about 2 hours

    We are currently investigating an issue that is causing the receipt of caller ID information to be delayed. Caller names may display as "Unavailable" in Lead Center, the call and text activity logs, and in reports. Call routing is not impacted. More details

  • Apr 12 2025

    9 days ago · lasted about 1 hour

    We are investigating reports of some dropped calls for Google Ads Call Details Forwarding to CallRail trackers. Other calls are routing correctly and reporting and access to CallRail are unaffected. More details

  • Apr 01 2025

    20 days ago · lasted about 6 hours

    We're aware of an issue with exporting the Call Log. Our engineers are working diligently to identify the issue. We will make updates as they become available. Thank you for your patience. More details

  • Apr 2020 ...
    IsDown started monitoring CallRail status

    We've tracked and collected 178 incidents since started monitoring CallRail status

Sign up and check all outage history

Monitoring 6 CallRail services and regions

7 incidents in 2025

CallRail outages in the last 30 days

Number of Incidents

4 issues

Last incident

2 days ago

Companies that monitor CallRail also follow the status of these services

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Frequently Asked Questions

Is CallRail down today?

CallRail isn't down. You can check CallRail status and incident details on the top of the page. IsDown continuously monitors CallRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CallRail status?

CallRail is currently operational. You can check CallRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CallRail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CallRail slow today?

Currently there's no report of CallRail being slow. Check on the top of the page if there are any reported problems by other users.

How are CallRail outages detected?

IsDown monitors the CallRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CallRail outage?

CallRail last outage was on April 19, 2025 with the title "Caller ID not available with call"

CallRail not working for you? How do I know if CallRail is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check CallRail status and outages?

Why use IsDown to monitor CallRail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about CallRail status changes?

IsDown offers an easy way to monitor CallRail with maximum flexibility

Major Outages Notifications

IsDown monitors CallRail for major outages. A major outage is when CallRail experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CallRail status page for minor outages. A minor outage is when CallRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CallRail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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