Is CallRail Down? Check current status

Check if CallRail is down, official outages, user-reported issues, and outages map.

Current CallRail status

CallRail is working normally

Updated from CallRail official status page a few minutes ago

Having problems with CallRail?

CallRail service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CallRail status data.

CallRail Outage Map

View CallRail Outage Reports Map

Recent CallRail Outages and Downtime History

IsDown has tracked 190 incidents since started monitoring CallRail status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 21, 2025
02:52 PM EDT
Minor
Upstream provider failure
We have identified an issue with an upstream vendor and are actively working with them to mitigat...
about 2 hours
Jul 22, 2025
01:24 PM EDT
Minor
HubSpot integration not sending call recordings
Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as ca...
about 3 hours
Jul 14, 2025
12:59 PM EDT
Minor
Call routing issues for Lead Center
We are hearing reports that an upstream carrier may be having trouble resulting in some call rout...
about 2 hours
Jul 02, 2025
03:03 PM EDT
Minor
Text messages not appearing in the timeline
There is currently an issue with text conversations not loading in the timeline. We are investiga...
about 2 hours
Jul 02, 2025
01:23 PM EDT
Minor
Google Ads disruption of service
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
about 19 hours
Jun 12, 2025
02:12 PM EDT
Minor
Google Ads disruption of service
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
about 4 hours
May 28, 2025
09:45 AM EDT
Major
Facebook Integration disruption of service
Our monitoring indicates disruption to the APIs used by our Facebook Integration. Customers usin...
about 2 hours
May 15, 2025
09:59 AM EDT
Minor
Google Ads disruption of service
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
28 minutes
May 13, 2025
01:59 PM EDT
Minor
Events passed in Google Analytics integration are missing attribution data
We have been made aware of a change in format for the session cookie issued by Google Analytics (...
about 2 hours
May 12, 2025
12:53 PM EDT
Major
Investigating reports of API users recieving 500 Internal Server errors
We are investigating reports of API users recieving 500 Internal Server errors. No other function...
30 minutes
Sign up to check more outage history
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User comments about problems with CallRail

  • Dave - The homepage is blank, with only the sales pop-up..

  • Jackie - I have tried opening call rail several times and it will not load. I did restart my computer and its still not loading. My co-workers call rail is working just fine..

  • Fernando - It's not working and keeps glitching currently went offline. .

  • Abigail - Login page continues to load and refresh automatically.

  • Rey - no access to callrail. keeps on loading.

  • Railer - Entire site is down. This site can’t be reached The webpage at https://www.callrail.com/ might be temporarily down or it may have moved permanently to a new web address. ERR_ADDRESS_INVALID .

  • McKenzie - Went to go login and after hitting login it goes to a blank white page with a couple lines on it .

  • Cody - Every phone number for clients is not working. "We're sorry, your call cannot be completed at this time. Message CR10 *End*.

  • Jennifer - No display. Can't do anything on the app.

  • Misti - Unable to log in and calls do not seem to be forwarding..

  • Josh - Loading "AccessDeniedAccess Denied".

  • Patrick - Can't log in screen just loading.

  • Johann - the website is just loading, no display .

  • Pete - Website is down. Not working. .

  • Jennifer - It just stopped working and wont display anything.

  • Beth - website not working, unable to log in .

  • Cyndi - The calls are stuck trying the sound. I can't hear anything. .

  • Richard - CallRail is stuck in a loop. Looking at the console, the login loops back on cdn call.

  • Mike - Access denied to my clients accounts. .

  • Taylor - access denied/bad gateway.

  • Zac - unable to access platform.

  • Joe - not working properly, not loading.

  • Sean - I am unable to see/process phone calls. Thank you .

  • Morgan - Callraill is not loading, we cannot answer any calls!!.

  • Andrew - The app isn't loading for me.

  • Peter - My CSR in the Philippines cannot access the app it says it's down. .

  • Isa - So slow and it’s not my internet It all lagged .

  • Luis - login page infinite loop redirect.

  • Tania - fail to load login page no matter the browser, keeps reloading and never loads, shows that gets stuck to " authenticate " .

  • Aleksey - I can't log in. The page https://app.callrail.com/ keeps trying to load. Error message This site can’t be reached.

  • P - I cannot access the site; the page doesn't load..

CallRail status page - All services & components

Component Status
Application Dashboard OK
Call Routing OK
Backup Call Routing OK
DNI and Keyword Tracking OK
Call Recording OK
Lead Center OK

CallRail Related Services & Alternatives

Services commonly monitored together with CallRail and alternatives

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Zapier

Zapier

OK
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ShareFile

ShareFile

OK
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Zoom

Zoom

MINOR
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OwnBackup

OwnBackup

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Tableau

Tableau

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Mimecast

Mimecast

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

MAJOR
0 incidents in the last 30 days
Causaly

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Talend

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Calix

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Early Outage Detection

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Call tracking and analytics platform that offers call routing, recording, and real-time insights for optimizing marketing and improving customer interactions.

Monitoring CallRail since April 2020

Tracking 6 CallRail services and regions

Need help? Try here:
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Check their official status page.

19 incidents in 2025

Frequently Asked Questions

Is CallRail down today?

CallRail isn't down. You can check CallRail status and incident details on the top of the page. IsDown continuously monitors CallRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CallRail status?

CallRail is currently operational. You can check CallRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CallRail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CallRail down today or just slow?

Currently there's no report of CallRail being slow. Check on the top of the page if there are any reported problems by other users.

How are CallRail outages detected?

IsDown monitors the CallRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CallRail having an outage right now?

CallRail last outage was on August 21, 2025 with the title "Upstream provider failure"

How to check if CallRail is down?

Why use IsDown to monitor CallRail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CallRail?

IsDown and DownDetector help users determine if CallRail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallRail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about CallRail status changes?

IsDown offers an easy way to monitor CallRail with maximum flexibility

Major Outages Notifications

IsDown monitors CallRail for major outages. A major outage is when CallRail experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CallRail status page for minor outages. A minor outage is when CallRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

CallRail and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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