Check if CallRail is down, official outages, user-reported issues, and outages map.
CallRail is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CallRail status data.
IsDown has tracked 190 incidents since started monitoring CallRail status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 21, 2025
02:52 PM EDT
|
Minor
We have identified an issue with an upstream vendor and are actively working with them to mitigat...
|
about 2 hours |
Jul 22, 2025
01:24 PM EDT
|
Minor
Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as ca...
|
about 3 hours |
Jul 14, 2025
12:59 PM EDT
|
Minor
We are hearing reports that an upstream carrier may be having trouble resulting in some call rout...
|
about 2 hours |
Jul 02, 2025
03:03 PM EDT
|
Minor
There is currently an issue with text conversations not loading in the timeline. We are investiga...
|
about 2 hours |
Jul 02, 2025
01:23 PM EDT
|
Minor
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
|
about 19 hours |
Jun 12, 2025
02:12 PM EDT
|
Minor
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
|
about 4 hours |
May 28, 2025
09:45 AM EDT
|
Major
Our monitoring indicates disruption to the APIs used by our Facebook Integration.
Customers usin...
|
about 2 hours |
May 15, 2025
09:59 AM EDT
|
Minor
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by o...
|
28 minutes |
May 13, 2025
01:59 PM EDT
|
Minor
We have been made aware of a change in format for the session cookie issued by Google Analytics (...
|
about 2 hours |
May 12, 2025
12:53 PM EDT
|
Major
We are investigating reports of API users recieving 500 Internal Server errors. No other function...
|
30 minutes |
Dave - The homepage is blank, with only the sales pop-up..
Jackie - I have tried opening call rail several times and it will not load. I did restart my computer and its still not loading. My co-workers call rail is working just fine..
Fernando - It's not working and keeps glitching currently went offline. .
Abigail - Login page continues to load and refresh automatically.
Rey - no access to callrail. keeps on loading.
Railer - Entire site is down. This site can’t be reached The webpage at https://www.callrail.com/ might be temporarily down or it may have moved permanently to a new web address. ERR_ADDRESS_INVALID .
McKenzie - Went to go login and after hitting login it goes to a blank white page with a couple lines on it .
Cody - Every phone number for clients is not working. "We're sorry, your call cannot be completed at this time. Message CR10 *End*.
Jennifer - No display. Can't do anything on the app.
Misti - Unable to log in and calls do not seem to be forwarding..
Josh - Loading "AccessDeniedAccess Denied".
Patrick - Can't log in screen just loading.
Johann - the website is just loading, no display .
Pete - Website is down. Not working. .
Jennifer - It just stopped working and wont display anything.
Beth - website not working, unable to log in .
Cyndi - The calls are stuck trying the sound. I can't hear anything. .
Richard - CallRail is stuck in a loop. Looking at the console, the login loops back on cdn call.
Mike - Access denied to my clients accounts. .
Taylor - access denied/bad gateway.
Zac - unable to access platform.
Joe - not working properly, not loading.
Sean - I am unable to see/process phone calls. Thank you .
Morgan - Callraill is not loading, we cannot answer any calls!!.
Andrew - The app isn't loading for me.
Peter - My CSR in the Philippines cannot access the app it says it's down. .
Isa - So slow and it’s not my internet It all lagged .
Luis - login page infinite loop redirect.
Tania - fail to load login page no matter the browser, keeps reloading and never loads, shows that gets stuck to " authenticate " .
Aleksey - I can't log in. The page https://app.callrail.com/ keeps trying to load. Error message This site can’t be reached.
Component | Status |
---|---|
Application Dashboard | OK |
Call Routing | OK |
Backup Call Routing | OK |
DNI and Keyword Tracking | OK |
Call Recording | OK |
Lead Center | OK |
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Call tracking and analytics platform that offers call routing, recording, and real-time insights for optimizing marketing and improving customer interactions.
Monitoring CallRail since April 2020
Tracking 6 CallRail services and regions
19 incidents in 2025
CallRail isn't down. You can check CallRail status and incident details on the top of the page. IsDown continuously monitors CallRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CallRail is currently operational. You can check CallRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CallRail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CallRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CallRail last outage was on August 21, 2025 with the title "Upstream provider failure"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CallRail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallRail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to CallRail's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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