Check if CallRail Call Routing is down, official outages, user-reported issues, and outages map.
CallRail Call Routing is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 8 incidents for CallRail Call Routing since started monitoring CallRail status in April 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CallRail Call Routing outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:47 AM EDT
|
Major
There are likely issues logging in to the CallRail web app and mobile app. We are aware of these ...
|
1 day |
|
Mar 31, 2025
11:45 AM EDT
|
Minor
We're currently investigating call routing failures affecting a small portion of calls. Our team ...
|
about 2 hours |
|
Apr 22, 2024
11:35 AM EDT
|
Major
We have identified an issue with an upstream vendor and are actively working with them to mitigat...
|
about 2 hours |
|
Aug 10, 2023
08:33 PM EDT
|
Minor
We’re aware that a portion of call are not routing and the team is investigating.
|
about 14 hours |
|
Jun 13, 2023
03:12 PM EDT
|
Major
We are currently investigating elevated error rates from our call routing system.
|
about 4 hours |
|
Feb 16, 2023
11:21 AM EST
|
Major
We're aware that the dashboard and application are unavailable right now. Calls are routing succe...
|
41 minutes |
|
Mar 28, 2022
11:36 AM EDT
|
Minor
We are experiencing issues related to the processing of SMS and Call events due to an upstream is...
|
about 19 hours |
|
Mar 22, 2022
12:25 PM EDT
|
Minor
We are experiencing difficulties in Call Routing that we are currently investigating. At this tim...
|
7 days |
See what users are saying about CallRail Call Routing issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring CallRail since April 2020
Call Routing is part of CallRail. Check the CallRail's status.
2 incidents in 2025
CallRail Call Routing isn't down. You can check CallRail Call Routing status and incident details on the top of the page. IsDown continuously monitors CallRail Call Routing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CallRail Call Routing is currently operational. You can check CallRail Call Routing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CallRail Call Routing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CallRail Call Routing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CallRail Call Routing last outage was on October 20, 2025 with the title "Infrastructure outage impacts CallRail services"
IsDown and DownDetector help users determine if CallRail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallRail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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