Check if CallRail Call Routing is down, official outages, user-reported issues, and outages map.
CallRail Call Routing is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CallRail status data.
IsDown has tracked 7 incidents for CallRail Call Routing since started monitoring CallRail status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Mar 31, 2025
10:45 PM +07
|
Minor
We're currently investigating call routing failures affecting a small portion of calls. Our team ...
|
about 2 hours |
Apr 22, 2024
10:35 PM +07
|
Major
We have identified an issue with an upstream vendor and are actively working with them to mitigat...
|
about 2 hours |
Aug 11, 2023
07:33 AM +07
|
Minor
We’re aware that a portion of call are not routing and the team is investigating.
|
about 14 hours |
Jun 14, 2023
02:12 AM +07
|
Major
We are currently investigating elevated error rates from our call routing system.
|
about 4 hours |
Feb 16, 2023
11:21 PM +07
|
Major
We're aware that the dashboard and application are unavailable right now. Calls are routing succe...
|
41 minutes |
Mar 28, 2022
10:36 PM +07
|
Minor
We are experiencing issues related to the processing of SMS and Call events due to an upstream is...
|
about 19 hours |
Mar 22, 2022
11:25 PM +07
|
Minor
We are experiencing difficulties in Call Routing that we are currently investigating. At this tim...
|
7 days |
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Monitoring CallRail since April 2020
Call Routing is part of CallRail. Check the CallRail's status.
1 incident in 2025
CallRail Call Routing isn't down. You can check CallRail Call Routing status and incident details on the top of the page. IsDown continuously monitors CallRail Call Routing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CallRail Call Routing is currently operational. You can check CallRail Call Routing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CallRail Call Routing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CallRail Call Routing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CallRail Call Routing last outage was on March 31, 2025 with the title "Investigating Isolated Call Routing Issues"
IsDown and DownDetector help users determine if CallRail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallRail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor CallRail with maximum flexibility
IsDown monitors Call Routing for major outages. A major outage is when Call Routing experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CallRail status page for minor outages. A minor outage is when Call Routing experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CallRail and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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