Outage in CallRail
CallRail Dashboard Unavailable
Resolved MajorIncident Report
We're aware that the dashboard and application are unavailable right now. Calls are routing successfully if they are not routed to Lead Center Agents and Teams. As the application is currently unavailable, Lead Center Agents & Teams are unable to answer calls.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 02/16/2023 05:01PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 02/16/2023 04:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 3 years ago - at 02/16/2023 04:21PM
We're aware that the dashboard and application are unavailable right now. Calls are routing successfully if they are not routed to Lead Center Agents and Teams. As the application is currently unavailable, Lead Center Agents & Teams are unable to answer calls.
Latest CallRail outages
Outbound calling for Lead Center customers - 3 months ago
Infrastructure outage impacts CallRail services - 3 months ago
Upstream provider failure - 5 months ago
HubSpot integration not sending call recordings - 6 months ago
Call routing issues for Lead Center - 6 months ago
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