Outage in CallRail
CallRail Dashboard Unavailable
Resolved MajorIncident Report
We're aware that the dashboard and application are unavailable right now. Calls are routing successfully if they are not routed to Lead Center Agents and Teams. As the application is currently unavailable, Lead Center Agents & Teams are unable to answer calls.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/16/2023 05:01PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/16/2023 04:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 02/16/2023 04:21PM
We're aware that the dashboard and application are unavailable right now. Calls are routing successfully if they are not routed to Lead Center Agents and Teams. As the application is currently unavailable, Lead Center Agents & Teams are unable to answer calls.
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