Outage in CallRail
Investigating Isolated Call Routing Issues
Resolved Minor
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Outage Details
Components affected
CallRail Call RoutingLatest Updates ( sorted recent to last )
This incident has been resolved.
We have identified an issue with an upstream vendor that is impacting call routing for some customers. We are actively working with them to mitigate the situation. We sincerely apologize for any disruption this may cause.
We're currently investigating call routing failures affecting a small portion of calls. Our team is actively working to identify the root cause and restore full functionality. We will provide updates as we learn more.
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