Outage in CallRail
Call routing inconsistencies
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been resolved. Calls are continuing to route as expected. Call recordings and call statuses are now up to date.
A fix has been implemented and we are monitoring the results.
The issue has been identified. Calls are now routing as expected. Some call recordings and call status' will be resolved once call maintenance is complete.
We have redirected all call handling to our backup data center. The majority of calls are routing correctly. A small number of LeadCenter agents may still be unable to receive calls, and our team continues to investigate this issue.
We are continuing to investigate this issue.
We’re aware that a portion of call are not routing and the team is investigating.
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