Outage in CallRail

HubSpot integration not sending call recordings

Resolved Minor
July 22, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as call, text, and form activities are flowing, but recordings are not sending for calls.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/22/2025 07:40PM

This incident has been resolved and call recordings are posting successfully to HubSpot.

INVESTIGATING 6 months ago - at 07/22/2025 05:24PM

Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as call, text, and form activities are flowing, but recordings are not sending for calls.

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