Outage in CallRail
Latency in transcript delivery
Resolved MinorIncident Report
We are investigating increased latency in transcript delivery due to an issue with an upstream provider.
Components affected
CallRail Application DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/29/2026 08:28PM
We are no longer seeing transcript latency. This issue has been resolved.
IDENTIFIED
3 months ago - at 01/29/2026 07:18PM
Transcript delivery latency is recovering. We are continuing to monitor performance and provide updates until fully resolved.
INVESTIGATING
3 months ago - at 01/29/2026 06:44PM
We are investigating increased latency in transcript delivery due to an issue with an upstream provider.
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