Outage in CallRail

SMS and MMS Provider Delays

Resolved Minor

January 29, 2026 - Started 3 days ago - Lasted about 23 hours
Official incident page

Incident Report

One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/30/2026 03:04PM

The remaining areas of messaging impact have been resolved.

MONITORING 2 days ago - at 01/30/2026 02:25PM

We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved.

MONITORING 2 days ago - at 01/29/2026 10:55PM

There has been significant improvement in inbound and outbound text messaging. We will continue monitoring the situation and will provide another update tomorrow morning at 9a ET.

IDENTIFIED 3 days ago - at 01/29/2026 08:49PM

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.

IDENTIFIED 3 days ago - at 01/29/2026 07:34PM

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.

IDENTIFIED 3 days ago - at 01/29/2026 05:28PM

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.

INVESTIGATING 3 days ago - at 01/29/2026 03:45PM

One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.

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