Check if Calix is down, recent outages, user-reported issues, and outages map.
Calix is working normally
Last checked from Calix's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 107 incidents since started monitoring Calix status in February 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
16 days ago · lasted 1 day
We are currently investigating reports of issues with Telemetry features in Calic Service Cloud, Calix Operations Cloud,Deployment Cloud and CommandIQ App. Additional details and regular status updates regarding this matter can be found on the Cal...
29 days ago · lasted about 3 hours
We are currently investigating reports of issues with Subscriber Landing Page in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community...
about 2 months ago · lasted about 1 hour
We are currently investigating reports of issues with Calix Service, Deployment and Operations Clouds. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://communit...
We've tracked and collected 107 incidents since started monitoring Calix status
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Abbie
At first it didn't shut the Internet off for my TV and Kids phone. Now I can't log in to command iq so I can't unlock them.
Jj
Would not let me into the app, i uninstalled it and now it is saying I do not have an account. (Email not found)
Ewan
The app is currently in a non functional state with a broken login system and unfunctional ability to click on the proper router without it saying error, same occurs upon readding the router and app Completely broken
Jediah
Calix cloud is giver errors not allowing us to look at customers router
Jose
The internet for my router has been down for the last 4 days after a storm we had down here. We assumed it was a problem on your end, but it's been several days and I assumed it'd be fixed by now. There's been no updates given to us on the progress of the issue being fixed.
Hayleigh
WiFi has been out for 3 days
Owen
Wifi not working and router has a red light
Ethan
App is unable to connect at this time.
Angie
My app will not work. Says to try again later. I’ve tried several times.
Cristin
Disconnected ( just the app) WiFi is working
James
WiFi box won’t connect to internet showing a sold red light all halls numbers are out of service we need help
Tan
My internet is out, the service bar on the box is not lit up
Wyatt
My WiFi bock is showing a red light
Jane
App closes before I can use it.
Chris
CommandIQ app will not open up all the way. So my devices that I have on service block cannot connect because the service blocking can only be done on the app. For some reason logging into the router it’s unavailable.
Kathleen
Says my router is disconnected but it’s not. My internet is working fine but the app says no internet
Zaine
Has no internet despite being connected via Ethernet cable
B
Won't connect to internet
Annie
App keeps shutting down on start up
Dom
Can’t connect to internet and when I do it’s super slow
Hadyn
Router will not connect, When it does it connects for a few mins and stops working for hours
Aaron
Calix U6 connecting to Calix Service Cloud
Anna
Red light on router, no internet via hardwire or wireless.
Sam
My internet is out on Red Bird Ln, Gates NC
Manuel
Page not loading giving me Errors for Invalid Request, issue was resolved this morning then went out again.
Matthew
Our internet keeps continuously going out.
Brandon
Working fine. 15 minutes ago lost internet
Calvert
It's flashing red for 5 hours
Silas
Blinking red when everything is plugged in
Russel
I paid the bill but it’s not working
sebastian
The wifi router works but the router is apparently not connected to the internet
A
Connected without internet, have reset it checked the coords unplugged and replugged
Brendon
It's only connected without internet and I've tried everything to fix it
Stay Ahead of Calix Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with Calix
Calix isn't down. You can check Calix status and incident details on the top of the page. IsDown continuously monitors Calix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Calix is currently operational. You can check Calix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Calix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Calix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Calix last outage was on July 29, 2025 with the title "Product Disruption: Calix Service Cloud >> Telemetry Connection"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Calix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Calix with maximum flexibility
IsDown monitors Calix for major outages. A major outage is when Calix experiences a critical issue that severely affects one or more services/regions. When Calix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Calix status page for minor outages. A minor outage is when Calix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Calix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Calix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Calix and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Calix and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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