Check if Calix is down, official outages, user-reported issues, and outages map.
Calix is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Calix issues that impacted them and how they are affected by the outage.
Mel - Solid red light no signal.
Brandon - Paying for 80mbps download speed and I am barely getting .12 mbps at the moment.
Ashley - App is not recognizing my system.
Jeff - I’ve tried opening up the page several times, over the last two days. All I get is a blank page..
Elton - My WiFi just randomly shut off and I tried to restart it, just shows a red light..
Abbie - At first it didn't shut the Internet off for my TV and Kids phone. Now I can't log in to command iq so I can't unlock them. .
Jj - Would not let me into the app, i uninstalled it and now it is saying I do not have an account. (Email not found).
Ewan - The app is currently in a non functional state with a broken login system and unfunctional ability to click on the proper router without it saying error, same occurs upon readding the router and app Completely broken .
Jediah - Calix cloud is giver errors not allowing us to look at customers router.
Jose - The internet for my router has been down for the last 4 days after a storm we had down here. We assumed it was a problem on your end, but it's been several days and I assumed it'd be fixed by now. There's been no updates given to us on the progress of the issue being fixed..
Hayleigh - WiFi has been out for 3 days.
Owen - Wifi not working and router has a red light .
Ethan - App is unable to connect at this time. .
Angie - My app will not work. Says to try again later. I’ve tried several times. .
Cristin - Disconnected ( just the app) WiFi is working .
James - WiFi box won’t connect to internet showing a sold red light all halls numbers are out of service we need help.
Tan - My internet is out, the service bar on the box is not lit up.
Wyatt - My WiFi bock is showing a red light .
Jane - App closes before I can use it. .
Chris - CommandIQ app will not open up all the way. So my devices that I have on service block cannot connect because the service blocking can only be done on the app. For some reason logging into the router it’s unavailable. .
Kathleen - Says my router is disconnected but it’s not. My internet is working fine but the app says no internet .
Zaine - Has no internet despite being connected via Ethernet cable.
B - Won't connect to internet.
Annie - App keeps shutting down on start up.
Dom - Can’t connect to internet and when I do it’s super slow.
Hadyn - Router will not connect, When it does it connects for a few mins and stops working for hours .
Aaron - Calix U6 connecting to Calix Service Cloud.
Anna - Red light on router, no internet via hardwire or wireless..
Sam - My internet is out on Red Bird Ln, Gates NC.
Manuel - Page not loading giving me Errors for Invalid Request, issue was resolved this morning then went out again. .
IsDown has tracked 109 incidents since started monitoring Calix status in February 2022. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Calix outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating reports of issues with Calix Cloud. Additional details and regular...
|
Sep 24, 2025 at 03:22 PM UTC
|
about 1 hour |
|
We are currently investigating reports of issues with Subscriber Turn up and Troubleshooting (TR-...
|
Sep 11, 2025 at 03:45 PM UTC
|
about 8 hours |
|
We are currently investigating reports of issues with Telemetry features in Calic Service Cloud, ...
|
Jul 30, 2025 at 02:51 AM UTC
|
1 day |
|
We are currently investigating reports of issues with Subscriber Landing Page in Calix Service Cl...
|
Jul 16, 2025 at 07:08 PM UTC
|
about 3 hours |
|
We are currently investigating reports of issues with Calix Service, Deployment and Operations Cl...
|
Jun 30, 2025 at 04:05 PM UTC
|
about 1 hour |
|
We are currently investigating reports of issues with Calix Operations Cloud. Additional details ...
|
Jan 31, 2025 at 01:20 PM UTC
|
about 2 hours |
|
Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down...
We are currently investigating reports of issues with Systems showing Degraded due to Tr069 conne...
|
Dec 10, 2024 at 03:16 PM UTC
|
about 10 hours |
|
We are currently investigating reports of issues with Telemetry Connection in Calix Service Cloud...
|
Nov 05, 2024 at 02:09 PM UTC
|
about 2 hours |
|
We are currently investigating reports of issues with Alarming and Email Notifications in Calix O...
|
Sep 27, 2024 at 05:02 PM UTC
|
about 9 hours |
|
We are currently investigating reports of issues with Segments and Campaigns in Calix Engagement ...
|
Sep 04, 2024 at 02:24 PM UTC
|
about 2 hours |
IsDown has maintained continuous monitoring of Calix, a Cloud Platforms solution, since February 2022. Our database contains 109 documented incidents from the past 4 years, giving us deep insight into Calix's reliability patterns and typical resolution times. We parse Calix's official status page across all 25 components and 5 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Calix experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Calix and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Calix (and 5,420+ other services) for issues. We collect the status and outage information across all 25 Calix components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Calix and other services, focusing only on those affecting your business.
IsDown checks Calix official status page for major/minor outages or downtimes. A major outage is when Calix experiences a critical issue that severely affects one or more services/regions. A minor incident is when Calix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Calix outage, we send you an alert and update your dashboard and status page.
Calix and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Calix status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Calix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Calix and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Calix but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Calix and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Calix and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Calix down?'
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Need similar to Downdetector Calix alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Calix outages, IsDown monitors Calix's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Calix status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Calix in a single dashboard. | ||
| Instant Calix outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Calix official status and user-reported issues. | ||
| Maintenance feed for Calix | ||
| Granular alerts filtering by Calix components and regions. |
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Calix isn't down. You can check Calix status and incident details on the top of the page. IsDown continuously monitors Calix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Calix is currently operational. You can check Calix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Calix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Calix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Calix last outage was on September 24, 2025 with the title "Cloud Incident CI-24-35: Product Outage: Calix Cloud >> Cloud Access"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Calix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Calix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Calix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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