Calix Status. Is Calix Down?

Check if Calix is down, recent outages, user-reported issues, and outages map.

Is Calix down right now? What's the current status?

Calix is working normally

Having problems with Calix?

 

Calix service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Calix status data.

Calix Outage Map

View Calix Outage Reports Map

Recent Calix Outages and Downtime History

IsDown has tracked 109 incidents since started monitoring Calix status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 24, 2025
11:22 AM EDT
 Major Cloud Incident CI-24-35: Product Outage: Calix Cloud >> Cloud Access about 1 hour
Sep 11, 2025
11:45 AM EDT
 Major Product Disruption: Calix Service Cloud >> Subscriber Turn up and Troubleshooting (TR-069) about 8 hours
Jul 29, 2025
10:51 PM EDT
 Major Product Disruption: Calix Service Cloud >> Telemetry Connection 1 day
Jul 16, 2025
03:08 PM EDT
 Major Product Disruption: Calix Service Cloud >> Subscriber Landing Page about 3 hours
Jun 30, 2025
12:05 PM EDT
 Major Platform Outage: US Calix Cloud about 1 hour
Jan 31, 2025
08:20 AM EST
 Major Product Outage: Calix Operations Cloud about 2 hours
Dec 10, 2024
10:16 AM EST
 Major Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down... about 10 hours
Nov 05, 2024
09:09 AM EST
 Major Product Disruption: Calix Service Cloud >> Telemetry Connection about 2 hours
Sep 27, 2024
01:02 PM EDT
 Major Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications about 9 hours
Sep 04, 2024
10:24 AM EDT
 Major Product Disruption: Calix Engagement Cloud >> Segments and Campaigns about 2 hours
Sign up to check more outage history
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Calix problems reported by users

  • CommandIQ

    I’ve tried opening up the page several times, over the last two days. All I get is a blank page.

  • My WiFi just randomly shut off and I tried to restart it, just shows a red light.

  • CommandIQ

    At first it didn't shut the Internet off for my TV and Kids phone. Now I can't log in to command iq so I can't unlock them.

  • CommandIQ

    Would not let me into the app, i uninstalled it and now it is saying I do not have an account. (Email not found)

  • CommandIQ

    The app is currently in a non functional state with a broken login system and unfunctional ability to click on the proper router without it saying error, same occurs upon readding the router and app Completely broken

  • Calix cloud is giver errors not allowing us to look at customers router

  • The internet for my router has been down for the last 4 days after a storm we had down here. We assumed it was a problem on your end, but it's been several days and I assumed it'd be fixed by now. There's been no updates given to us on the progress of the issue being fixed.

  • WiFi has been out for 3 days

  • Wifi not working and router has a red light

  • CommandIQ

    App is unable to connect at this time.

  • CommandIQ

    My app will not work. Says to try again later. I’ve tried several times.

  • CommandIQ

    Disconnected ( just the app) WiFi is working

  • WiFi box won’t connect to internet showing a sold red light all halls numbers are out of service we need help

  • My internet is out, the service bar on the box is not lit up

  • My WiFi bock is showing a red light

  • CommandIQ

    App closes before I can use it.

  • CommandIQ

    CommandIQ app will not open up all the way. So my devices that I have on service block cannot connect because the service blocking can only be done on the app. For some reason logging into the router it’s unavailable.

  • CommandIQ

    Says my router is disconnected but it’s not. My internet is working fine but the app says no internet

  • Has no internet despite being connected via Ethernet cable

  • Won't connect to internet

  • CommandIQ

    App keeps shutting down on start up

  • Can’t connect to internet and when I do it’s super slow

  • Router will not connect, When it does it connects for a few mins and stops working for hours

  • Calix U6 connecting to Calix Service Cloud

  • Red light on router, no internet via hardwire or wireless.

  • My internet is out on Red Bird Ln, Gates NC

  • Calix Support Cloud (calixcloud.calix.com)

    Page not loading giving me Errors for Invalid Request, issue was resolved this morning then went out again.

  • Our internet keeps continuously going out.

  • Working fine. 15 minutes ago lost internet

  • It's flashing red for 5 hours

  • Blinking red when everything is plugged in

  • I paid the bill but it’s not working

  • The wifi router works but the router is apparently not connected to the internet

  • Connected without internet, have reset it checked the coords unplugged and replugged

  • It's only connected without internet and I've tried everything to fix it

Calix status page - All services & components

Component Status
United States Applications OK
United States APIs OK
Canada Applications OK
Canada APIs OK
Experience Innovation Platform (EXOS) OK

Calix Related Services & Alternatives

Services commonly monitored together with Calix and alternatives

AWS

AWS

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Adobe

Adobe

MAJOR
0 incidents in the last 30 days
Youtube

Youtube

OK
0 incidents in the last 30 days
Netflix

Netflix

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Facebook

Facebook

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
AT&T

AT&T

MAJOR
0 incidents in the last 30 days
Verizon

Verizon

OK
0 incidents in the last 30 days
Apple

Apple

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Hulu

Hulu

OK
0 incidents in the last 30 days
Disney+

Disney+

OK
0 incidents in the last 30 days
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Calix provides a suite of cloud-based solutions for broadband service providers, including network management, customer support, marketing analytics, and operational optimization tools.

Monitoring Calix since February 2022

Tracking 25 Calix services and regions

6 incidents in 2025

Calix outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

2 issues

Last incident

15 days ago

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Frequently Asked Questions

Is Calix down today?

Calix isn't down. You can check Calix status and incident details on the top of the page. IsDown continuously monitors Calix official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Calix status?

Calix is currently operational. You can check Calix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Calix outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Calix down today or just slow?

Currently there's no report of Calix being slow. Check on the top of the page if there are any reported problems by other users.

How are Calix outages detected?

IsDown monitors the Calix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Calix having an outage right now?

Calix last outage was on September 24, 2025 with the title "Cloud Incident CI-24-35: Product Outage: Calix Cloud >> Cloud Access"

Calix down for everyone or just me?

How to check if Calix is down?

Why use IsDown to monitor Calix instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Calix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Calix?

IsDown and DownDetector help users determine if Calix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Calix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Calix status changes?

IsDown offers an easy way to monitor Calix with maximum flexibility

Major Outages Notifications

IsDown monitors Calix for major outages. A major outage is when Calix experiences a critical issue that severely affects one or more services/regions. When Calix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Calix status page for minor outages. A minor outage is when Calix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Calix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Calix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Calix and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Calix and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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