Is Calix Down? Check the current Calix status

Calix is operational

Updated

Calix not working for you?

Monitoring Calix since February 2022. Learn more

Monitoring 25 Calix services and regions

1 incident in 2025

Current Calix official ongoing incidents

No incidents reported in Calix's status page

IsDown pulls data from Calix's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Calix issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Calix problems

  • W

    Wyatt

    about 20 hours ago

    My WiFi bock is showing a red light

  • J

    Jane

    25 days ago

    CommandIQ App closes before I can use it.

  • C

    Chris

    26 days ago

    CommandIQ CommandIQ app will not open up all the way. So my devices that I have on service block cannot connect because the service blocking can only be done on the app. For some reason logging into the router it’s unavailable.

  • K

    Kathleen

    2 months ago

    CommandIQ Says my router is disconnected but it’s not. My internet is working fine but the app says no internet

  • Z

    Zaine

    2 months ago

    Has no internet despite being connected via Ethernet cable

  • B

    B

    2 months ago

    Won't connect to internet

  • A

    Annie

    3 months ago

    CommandIQ App keeps shutting down on start up

  • D

    Dom

    3 months ago

    Can’t connect to internet and when I do it’s super slow

  • H

    Hadyn

    3 months ago

    Router will not connect, When it does it connects for a few mins and stops working for hours

  • A

    Aaron

    3 months ago

    Calix U6 connecting to Calix Service Cloud

  • A

    Anna

    3 months ago

    Red light on router, no internet via hardwire or wireless.

  • S

    Sam

    4 months ago

    My internet is out on Red Bird Ln, Gates NC

  • M

    Manuel

    4 months ago

    Calix Support Cloud (calixcloud.calix.com) Page not loading giving me Errors for Invalid Request, issue was resolved this morning then went out again.

  • M

    Matthew

    5 months ago

    Our internet keeps continuously going out.

  • B

    Brandon

    5 months ago

    Working fine. 15 minutes ago lost internet

  • C

    Calvert

    6 months ago

    It's flashing red for 5 hours

  • S

    Silas

    6 months ago

    Blinking red when everything is plugged in

  • R

    Russel

    6 months ago

    I paid the bill but it’s not working

  • S

    sebastian

    8 months ago

    The wifi router works but the router is apparently not connected to the internet

  • A

    A

    8 months ago

    Connected without internet, have reset it checked the coords unplugged and replugged

  • B

    Brendon

    10 months ago

    It's only connected without internet and I've tried everything to fix it

Calix outage history

IsDown has tracked 104 incidents since started monitoring Calix status in February 2022.

  • Jan 31 2025

    about 1 month ago · lasted about 2 hours

    We are currently investigating reports of issues with Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0... More details

  • Dec 10 2024

    We are currently investigating reports of issues with Systems showing Degraded due to Tr069 connection down in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the foll... More details

  • Nov 05 2024

    We are currently investigating reports of issues with Telemetry Connection in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.cal... More details

  • Feb 2022 ...
    IsDown started monitoring Calix status

    We've tracked and collected 104 incidents since started monitoring Calix status

Sign up and check all outage history

Calix outages in the last 30 days

Number of Incidents

0 issues

Last incident

33 days ago

Having problems with Calix? What can you do?

  1. First, stay calm.

    • We know it's stressful when Calix is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Calix already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Calix status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Calix is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Calix status changes

IsDown offers an easy way to monitor Calix with maximum flexibility

Major Outages Notifications

IsDown monitors Calix for major outages. A major outage is when Calix experiences a critical issue that severely affects one or more services/regions. When Calix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Calix status page for minor outages. A minor outage is when Calix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Calix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Calix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Calix and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Calix and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Calix down today?

Calix isn't down. You can check Calix status and incident details on the top of the page. IsDown continuously monitors Calix official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Calix status?

Calix is currently operational. You can check Calix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Calix outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Calix slow today?

Currently there's no report of Calix being slow. Check on the top of the page if there are any reported problems by other users.

How are Calix outages detected?

IsDown monitors the Calix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Calix outage?

Calix last outage was on January 31, 2025 with the title "Product Outage: Calix Operations Cloud"

Calix not working for you? How do I know if Calix is down?
How can I check Calix status and outages?
Why use IsDown to monitor Calix instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Calix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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